Terms of Service

Created at: January 15, 2025
Last updated at: January 15, 2025

Important Liability Notice

HoneyRuns is a fleet autopilot and monitoring platform. We are NOT responsible for driver actions, vehicle operations, accidents, or any incidents that occur during vehicle use. Users maintain full responsibility for vehicle monitoring, driver oversight, and safety compliance.

These Terms of Service ("Terms") govern your access to and use of HoneyRuns ("we", "us", or "our") fleet management platform and related services. By accessing or using HoneyRuns, you ("Customer", "User", or "you") agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our platform, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease using our services.

2. Description of Services

Core Platform Services

HoneyRuns provides:

Fleet tracking and vehicle monitoring technology
Telematics data aggregation and reporting
Driver behavior analytics and insights
Vehicle maintenance tracking and alerts
Route optimization and planning tools
Fuel efficiency monitoring and recommendations
Compliance reporting and documentation
Integration with third-party telematics providers (DIMO, Samsara, etc.)
SMS/text messaging services for operational notifications

SMS and Communication Services

Our SMS services include operational notifications sent to drivers and fleet personnel. By using our SMS services, you acknowledge and agree that:

You must obtain proper consent from all recipients before enrolling them in SMS communications
You are responsible for compliance with TCPA, CAN-SPAM, and all applicable telecommunications regulations
Message frequency varies based on fleet operations and alert settings
Standard message and data rates may apply to recipients
Recipients can opt-out at any time by replying STOP to any message
You must maintain proper opt-in records and respect opt-out requests
You are liable for any violations of telecommunications laws or regulations

Optional Features

Automated fleet monitoring ("Autopilot" features)
Real-time alerts and notifications
Predictive maintenance recommendations
Advanced analytics and reporting

3. User Responsibilities and Obligations

Critical User Responsibilities

You are solely responsible for:

Driver supervision: Monitoring, training, and managing all drivers in your fleet
Vehicle safety: Ensuring all vehicles are properly maintained and safe to operate
Compliance oversight: Meeting all applicable transportation, safety, and regulatory requirements
Active monitoring: Even with autopilot features enabled, you must actively monitor your fleet operations
Emergency response: Having appropriate emergency procedures and contacts in place

Account Responsibilities

Maintaining the confidentiality and security of your account credentials
Ensuring accurate and up-to-date account information
Monitoring all activities that occur under your account
Immediately notifying us of any unauthorized access or security breaches
Using the platform only for lawful business purposes

Data and Integration Responsibilities

Ensuring you have proper authorization to connect vehicles and collect telematics data
Obtaining necessary driver consent for data collection and monitoring
Maintaining compliance with employment laws regarding driver monitoring
Properly configuring and maintaining third-party integrations

4. Limitations of Platform and Autopilot Features

Autopilot and Monitoring Limitations

The term "autopilot" refers ONLY to automated data collection and basic alert systems. It does NOT provide:

Automated vehicle control or intervention
Real-time driver supervision or coaching
Guaranteed accident prevention
Emergency response services
Replacement for human oversight and management

YOU MUST MAINTAIN ACTIVE, CONTINUOUS OVERSIGHT of your fleet operations regardless of which features are enabled.

Platform Limitations

Our platform provides data and insights; it does not control vehicles
Alerts and notifications may be delayed due to network conditions
GPS and telematics data may be inaccurate due to technical limitations
Third-party integrations may experience outages or data delays
Platform availability is subject to maintenance and technical issues

5. Limitation of Liability and Disclaimers

No Liability for Vehicle Operations

HoneyRuns is NOT LIABLE for:

Vehicle accidents: Any collision, crash, or incident involving your vehicles
Driver actions: Any behavior, decisions, or actions taken by drivers
Property damage: Damage to vehicles, cargo, infrastructure, or other property
Personal injury: Any injury or harm to drivers, passengers, or third parties
Business losses: Lost revenue, failed deliveries, or operational disruptions
Regulatory violations: Fines, penalties, or compliance failures
Data accuracy: Decisions made based on platform data or recommendations

Maximum Liability Cap

To the fullest extent permitted by law, our total liability for any claims arising from or related to these Terms or your use of our services shall not exceed the amount you paid to HoneyRuns in the twelve (12) months preceding the claim.

Disclaimer of Warranties

Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, including but not limited to:

Accuracy, reliability, or completeness of data
Uninterrupted or error-free operation
Fitness for a particular purpose
Non-infringement of third-party rights
Security of data transmission or storage

6. Indemnification

You agree to indemnify, defend, and hold harmless HoneyRuns and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:

Your use of our platform or services
Vehicle accidents or incidents involving your fleet
Driver actions or violations of traffic laws
Your violation of these Terms or applicable laws
Property damage or personal injury caused by your operations
Regulatory violations or compliance failures
Disputes with drivers, customers, or third parties

7. Account Terms and Payment

Subscription and Billing

Fees are due in advance according to your selected billing cycle
All fees are non-refundable unless otherwise specified
We may modify pricing with 30 days advance notice
Late payments may result in service suspension
You are responsible for all applicable taxes

Service Modifications

We may modify, suspend, or discontinue features with notice
Third-party integrations may change or become unavailable
We will provide reasonable notice of material changes

8. Data and Privacy

Data Collection and Use

Our collection and use of data is governed by our Privacy Policy. Information we collect includes but is not limited to vehicle telematics, driver behavior data, location information, and operational metrics. Key points include:

You retain ownership of your fleet and operational data
We may use aggregated, anonymized data for platform improvement
Third-party integrations have their own data policies
You must ensure proper driver consent for data collection

Data Security

While we implement industry-standard security measures, you acknowledge that:

No system is 100% secure from breaches or unauthorized access
You must implement appropriate internal security practices
You are responsible for backup and recovery of critical data

9. Compliance and Legal Requirements

Regulatory Compliance

You are solely responsible for compliance with all applicable laws and regulations, including:

Department of Transportation (DOT) regulations
Federal Motor Carrier Safety Administration (FMCSA) requirements
Hours of Service (HOS) regulations
Electronic Logging Device (ELD) requirements
State and local transportation laws
Employment and privacy laws regarding driver monitoring
Environmental and safety regulations

Driver Rights and Employment Law

You must comply with all employment laws regarding monitoring
Obtain proper consent for driver surveillance and data collection
Provide appropriate notices to drivers about monitoring
Ensure monitoring practices comply with union agreements where applicable

10. Prohibited Uses

You may not use our platform for:

Illegal activities or violations of applicable laws
Harassment, stalking, or unauthorized surveillance
Interfering with platform security or integrity
Reverse engineering or attempting to access source code
Reselling or redistributing our services without authorization
Uploading malicious code or attempting to breach security

11. Termination

Termination by Either Party

Either party may terminate with 30 days written notice
We may terminate immediately for violation of these Terms
We may suspend service for non-payment
Termination does not relieve you of payment obligations

Effect of Termination

Your access to the platform will be discontinued
Data may be deleted according to our retention policy
Third-party integrations will be disconnected
Survival provisions (liability, indemnification) remain in effect

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, network outages, cyber attacks, or other force majeure events.

13. Dispute Resolution

Governing Law

These Terms are governed by the laws of [State/Jurisdiction], without regard to conflict of law provisions.

Dispute Resolution Process

Informal Resolution: Contact us first to attempt resolution
Binding Arbitration: Unresolved disputes shall be settled through binding arbitration
Class Action Waiver: You waive the right to participate in class action lawsuits

14. Miscellaneous

Changes to Terms

We may update these Terms with notice. Continued use after changes constitutes acceptance of modified terms.

Severability

If any provision is found unenforceable, the remaining terms remain in full effect.

Assignment

We may assign these Terms in connection with a merger or acquisition. You may not assign without our written consent.

15. Contact Information

For questions about these Terms, contact us at:

Email: support@honeyruns.com

Final Reminder: HoneyRuns provides fleet autopilot tools and data insights. We do not control vehicles, supervise drivers, or provide emergency services. You maintain full responsibility for safe fleet operations, regulatory compliance, and driver management.

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